Managing routine back-office operations can be time-consuming and resource-intensive. At Wedo Source, we take this burden off your shoulders, allowing you to focus on high-value tasks that drive growth and innovation. Our team of experienced professionals is equipped with the tools and knowledge needed to handle these processes with precision, confidentiality, and efficiency.

Our Back-Office Support Services Include:

1. Data Entry and Management
Ensure your data is accurate, well-organized, and easily accessible:

• Large-scale data entry
• Database creation and maintenance
• Data cleaning and updating

2. Document Processing
Streamline workflows with secure, end-to-end document processing:

• Preparing and verifying documentation
• Digitizing and archiving physical records
• Handling confidential files with the utmost discretion

3. Administrative Support
Free your team from daily administrative tasks so they can focus on strategic goals:

• Calendar and schedule management
• Email correspondence and follow-ups
• Reporting and presentation preparation

4. Estimating
Improve project planning and cost management with accurate estimating services:

• Reviewing bid packages
• Reading the drawings and providing take-offs
• Material and labor cost estimation
• Proposal and bid preparation
• Project budget analysis and optimization

5. Procurement and Sourcing
Reduce costs and streamline procurement processes with our expert assistance:

• Supplier identification and evaluation
• Negotiation of contracts and terms
• Inventory management and reorder planning

Boost your revenue with professional, results-driven sales strategies tailored to your audience:

• Customer acquisition campaigns
• Upselling and cross-selling initiatives
• Follow-up and retention strategies

We provide technical support across all levels to ensure seamless operations and satisfied customers:

• 1st Level: Issue resolution and user guidance
• 2nd Level: Advanced troubleshooting
• 3rd Level: Comprehensive problem-solving and escalation management

Enhance your customer-facing functions with our efficient front office operations. Services include:

• Appointment scheduling
• Live chat support
• Customer service call management

Our proactive help desk solutions ensure your customers receive fast, reliable assistance:

• Ticket management and resolution
• Multichannel support (email, phone, and live chat)

Simplify financial management with precise bookkeeping and payroll solutions:

1. Accounts payable and receivable management
   • Expertise in platforms like QuickBooks Online and Desktop, Sage, and other accounting software
   • Tracking income, expenses, and cash flow
2. Payroll processing and tax compliance
   • Processing payroll for different platforms like QuickBooks, ADP, Nethris, and Paylocity
   • Calculating wages, benefits, and deductions
   • Managing employee tax filings and compliance
3. Financial reporting
   • Preparing financial statements such as balance sheets, profit and loss statements, and trial balances